Patricia Proposes 2–5-Year Customer Repayment for “Expectation Management Purposes”
Patricia Proposes 2–5-Year Customer Repayment for “Expectation Management Purposes”
Following an exhausting eight months of having their money withheld from them, Patricia’s clients could have to wait for a long time, up to five years, before receiving any compensation. In an email to its customers, the business revealed that its repayment plan had a two-year minimum and a five-year maximum. Customers who claim to have been unable to access their cash for more than a year before Patricia’s public declaration of a cyberattack further aggravate this situation. As a result, the total waiting period for these clients is between three and six years.
Unusual payment procedures
Patricia had declared the beginning of the first payment tranche for November 20, 2023, the year before. Even though the corporation said it had paid out 24 percent of the outstanding balance, Sources received an email that showed a strange requirement placed on one of the customers. Before the payment could be completed, they had to provide a video testimonial that they had received. The business defended this extra verification step by stating that increasing confidence and guaranteeing a safe transaction procedure for all participants was necessary.
Investor Challenges
Insiders at DLM Capital, the company Patricia used as an escrow for client repayments, have previously attested to the presence of investors who were dedicated to supporting Patricia’s healing. Contradictory sources, however, indicate that the business had trouble finding investors, which led to staff layoffs in 2023. Patricia’s representative disputed these claims, saying that the company was not in danger and that there had been a planned optimization of the personnel to optimize return on investment rather than layoffs.
Ongoing Evaluation:
According to recent sources, on January 11, 2024, the police discovered further individuals concerning the ₦142.8 million breach on Patricia. Patricia also confirmed in their email to clients that the June 2024 commencement date for the accused individuals’ trial had been set. Despite this information, customers continue to express dissatisfaction and constant requests for the corporation to promptly refund their monies.